Master in Business Administration

Research Proposal
The Impact of Emotional Intelligence on Leadership s' Effectiveness

MGT 6998 - Business Research Methods

Prepared For :
Prof. Dr. Gary N. Mclean
Prepared By:
Laila Humaira Binti Md Khalil G1318532

Submission Date:
18 July 2014

Table of Contents

TOC \o "1-3" \h \z \u \* MERGEFORMAT ABSTRACT PAGEREF _Toc393488976 \h 2
CHAPTER ONE PAGEREF _Toc393488977 \h 3
1.1 Background of the Study PAGEREF _Toc393488979 \h 3
1.2 Problem Statement PAGEREF _Toc393488980 \h 5
1.3 Research Questions PAGEREF _Toc393488981 \h 6
1.4 Research Objectives PAGEREF _Toc393488982 \h 6
CHAPTER TWO PAGEREF _Toc393488983 \h 7
2.1 Leadership PAGEREF _Toc393488985 \h 7
2.2 Emotional Intelligence PAGEREF _Toc393488986 \h 8
2.3 Emotional Intelligence In Leadership PAGEREF _Toc393488987 \h 10
2.4 Self Awareness PAGEREF _Toc393488988 \h 11
2.5 Self-Management PAGEREF _Toc393488989 \h 13
2.6 Social Awareness PAGEREF _Toc393488990 \h 14
2.7 Relationship Management PAGEREF _Toc393488991 \h 14
CHAPTER THREE PAGEREF _Toc393488992 \h 16
3.1 Introduction PAGEREF _Toc393488994 \h 16
3.2 Method, Sample Design and Sample Selection PAGEREF _Toc393488995 \h 16
3.3 Theoretical Framework PAGEREF _Toc393488996 \h 17
REFERENCES PAGEREF _Toc393488997 \h 18

In the current market that is fierce and competitive, organisations are more focused on developing and enhancing the performance of their organisations. Human resources became very important in the organisations, whereby their roles are to select and recruit the best choice of employees. This matter is due to increase the quality and efficiency of the employees which consist of leaders and followers. However, in order to select the best leaders, the criteria that should be considered is partly the emotional intelligence traits. This study will examine the impact of emotional intelligence on leadership effectiveness. This paper will also focus on the components of emotional intelligence and its impact towards on leadership effectiveness. A sample of 100 working employees will be selected ra ndomly from those who are wo rking in Kuala Lumpur . Data will be g athered from these employees through the a questionnaire whereby the questionnaire that will consist of questions that are related to the relationship between emotional intelligence and leadership effectiveness . Hence, the main objective of this study is to de termin e the relationship between the components of emotional intelligence which are the ( self-awareness, self-management, social awareness ) , and the relationship management with the effectiveness of the leaders . Based on some previous studies, they stated that it is difficult to measure emotional intelligence which is to why there are still some unclear findings on the relationship between emotional intelligence and the leadership effectiveness.

1.1 Background of the Study
In every organisation, there are so many different types of leaders. Their style of leading their subordinates are undeniably different. The concept of leadership is definitely one of the most discussed issues in the organisations because it is one of the most important factors to achieve the organisations' goals and objectives. Generally, the concept of leadership involves the ability and power to lead and influence others in order to achieve the objectives of the organisation ( Suciu et al . , 2010). In addition, not everyone has the leadership traits. Some people are naturally born with the leadership characteristics, but some of them need to learn to have the leadership abilities . According to Bawany (2010), leadership can be related to one's ability and self-confidence to motivate others and gain ing their respect. Thus, only those are selected ones that actually really have the ability to lead others to achieve their goals.
Many researchers and also the public have different perceptions and opinions in the concepts of leadership. In this current environment where there are so many changes and issues in the economy, as well as very fierce competitions between the organisations and industries, leaders play an important role in sustaining and maintaining the stability of the organisation in order to maximise their accomplishments as well as for survival in the industry. In order to enhance the performance of the organisation, leaders' effectiveness are one of the main factors to achieve that goal. The traits claiming that a leader should possess includes intelligence, power, drive, extroverted, as well as charismatic (Bawany, 2010). Based on