Get There Navigation Technologies: Technology Recommendation
Learning Team B

ISCOM/305
9/28/2015
Matthew Keogh 
Introduction
Get There Navigation Technologies is a company that needs to stay ahead of the times to stay competitive. Their business processes that they have in place need to be updated and brought up to date to support today’s technology and to support a great demand for business. GTNT has asked our team to make a recommendation on what technology and business processes. This recommendation also includes plans on how they should run their information technology department. To accomplish this, the team must evaluate several different options that cover the current steps that the company already has in place. Using technology to streamline these steps within GTNT’s business process seems like the most logical way to go. The team will make the recommendation for the best possible integrated system that is based on the business process that starts with ordering receipt that is received from the customer to accounts receivable and training the staff to run this system.
Ordering Receipt from the Customer
The first step in the business process for ordering with GTNT is the order from the customer. To capture the lifecycle of GTNT’s deliveries, we recommend using Track-POD. This software and mobile application can track a customer’s delivery information from the time they ordered until they receive their delivery. This software can track how many orders are received from their customers and how long each one can take throughout the lifecycle. This software can also inform the customer of where their delivery is and send them emails or text messages to let them know how far their deliveries are from them.
Production Control and Scheduling
In order to stay competitive, manufacturers such as Get There Navigation Technologies must employ modern technology solutions such as MRP software to their production control and scheduling processes. It begins with CIM, or Computer Integrated Manufacturing (Reference for Business, 2015. This technology to be used is an overall system of using computers to control the entire process of manufacturing, from ordering raw materials to automating production planning, to following a product through the manufacturing process and even warehousing and shipping.
CIM’s are comprised of two key components, CAM (Computer-Aided Manufacturing) and CAPP (Computer-Aided Process Planning). CAPP helps to automate the production planning process by developing a sequence of operations required to produce each part based on the family classification of that part (Reference for Business, 2015). This process is also called a routing sequence. Then the system uses a program such as MRP (Materials Requirement Planning) to help plan what materials, and in what quantities, will be needed to complete the production process as well as the estimated time required to do so. It used each product’s bill of materials (BOM) as a guide.
Perpetual Inventory Management and Control
The same MRP software that assists in the production planning for manufacturing also helps in inventory control. According to the Merriam-Webster Dictionary, inventory control is the “coordination and supervision of the supply, storage, distribution, and recording of materials to maintain quantities adequate for current needs without excessive oversupply or loss” (2015).
A good inventory control system should encompass all aspects of an organization’s inventories. This includes purchasing of raw materials, shipping, receiving, warehousing, storage, reordering, and the in-process movement of materials (Inc.com, 2015).
A system like MRP can be used for all of these things and produces fewer errors than a manual inventory control system. First, look at how MRP helps with the procurement of raw materials. The system knows how many orders there are and what is forecasted for the coming days, weeks, and months. It also knows what raw materials are on hand and what has already been ordered from the suppliers. It then calculates what additional quantities are needed and when they are needed. This way Get There Navigation Technologies does not run out of materials.
MRP is also critical in following works-in-process. Every time a step is started or completed in the process, it is documented in MRP. That means that an employee can look into MRP and see exactly where in the process a part is and where in the actual plant it is as well.
Finally, MRP also helps with monitoring inventory control over finished goods. When new parts are warehoused, they can be recorded in MRP with their