University of Phoenix Material

Employee Data Collection Training and Six Sigma Quality Process Terms and Concepts Table

Part One

Complete this table regarding operations management. Write, in your own words, a description of the term or concept. Reference the source where you found the information.

Term or concept Description Source
Key performance indicators
Operations management
Productivity
Supply chain management
Value chain
Control chart
Control limits
Process capability
Range
Sample
Statistical process control
Process flow chart
Six Sigma


Part Two

Complete this table regarding the Six Sigma quality process. Write, in your own words, a description of the term or concept. Reference the source where you found the information.

Term or concept Description Source
Explain the Six Sigma process.
What is DMAIC?
What is the role of a Master Black Belt?
What is the role of the Black Belt?
What is the role of a Green Belt?
What is Design for Six Sigma?