Bcom 275 assignment 1.1

Assignments
Exercise 1.1: Communication Process Model
Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.
Misunderstanding Number 1
Who was the sender? My Manager Dan
Who was the receiver? Myself
What was the message? My manager was communicating to be the way the produce department was to be reset and stocked.
What channel was used to send the message? Verbal communication.
What was the misunderstanding that occurred? His instructions on the way that the produce was to be stacked was clear but the information on where each item was to be reset at was unclear.
How could the misunderstanding have been avoided? This miscommunication could have been avoided in my manager would have given me an outline of where each item was to be place.
1. What did you learn about the communication process from this activity? With this communication process what I learn is that when unsure of something ask more questions and make sure that all instructions are all completely understood that are given.

2. What seemed to be the main causes of the misunderstandings? The main cause of this was the lack of communication between the two of us and making sure that the receiver had complete understanding of what the message was saying.
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Misunderstanding Number 2
Who was the sender? Supervisor Gale
Who was the receiver? Myself
What was the message? Time requested off
What channel was used to send the message? Email
What was the misunderstanding that occurred? A few months prior to needing time off I submitted a request for a few days off. A few day before the time that was needed off I emailed my supervisor to remind her that I would be off the next few days off. She called me and informed me that she had sent me an email back that she had denied me the time off. Found out later that day that she had sent the message to another person in the building with the same name and that the other employee had forgot to tell me or forward the email to me.
How could the misunderstanding have been avoided? This type of misunderstanding could have been avoided if I would of followed up with another email or making a call her after not hearing back within a week of sending the email.
1. What did you learn about the communication process from this activity?
That one should always follow up when important message are sent to other to prevent a lack of communication between the sender and receiver.

2. What seemed to be the main causes of the misunderstandings?
The main cause for this misunderstanding was that my manager Gale or I did a follow up to make sure that the messages was received.