Assignment Cover Sheet

Qualification
Module Number and T itle
HND in Business Management
BHND5202: Operations Management
Student N ame & No.
Assessor

Mr. Janaka Upendra
Hand out date
Submission Date

03rd March 2017
Assessment type

Coursework
Duration/Length of
Assessment Type
Individual
3000 words
Weighting of Assessment


50%

Learner declaration
I, ………………………………………….certify that the work submitted for this assignment is my own and research sources are fully acknowledged.

Marks A warded
First assessor

IV marks

Agreed grade

Signature of the assessor

Date






Feedback Form
International College of Business & Technology

Module: BHND5202: Operations Management
Student:
Assessor: Mr. Janaka Upendra
Assignment: Coursework - Individual Report


Strong features of your work:







Strong features of your work:









Areas for improvement:







Areas for improvement:











Marks Awarded:


Marks Awarded:



Coursework - Individual Report

Learning outcomes covered

Understand the strategic role of operations management in sustaining firm's competitive advantages
Understand the competitive priorities in product and service design
Understand the interdependence of the operations function with the other key functional areas of a firm


Scenario and the Task
Scenario
Operations management is a business function responsible for planning, coordinating and controlling the resources needed to produce a company's goods or services.

Visit any service or manufacturing organization of your choice. Keenly observe the existing operations and collect data related to following learning outcomes.

Identify the business, strategic framework of the business , the operations and e xplain why operations management is impor tant for the organization. (10 Marks)

Study their operations strategy and d escribe the per formance objectives which they have prioritized out of cost; dependability; flexibility; quality and speed . Understand the link between operations management and strategic planning. Further discuss the internal and external benefits of excelling in these performance objectives. (3 0 Marks)





E valuate the approach of the selected organization for below operation functions and derive recommendations for improvements. Select only five functions.
Facility layouts
P r ocess selection
Linear programming
Process flow charts
P roject management
Q uality assurance/ control (5 0 Marks)

Prepare a proper report on the above mentioned tasks, not exceeding 3 000 words . (10 words)





Assessment Criteria

This submission will be assessed as follows

Total marks Allocated
Marks obtained by the student for the answer provided
1
Identify the business, strategic framework of the business, the operations and explain why operations management is important for the organization.
10-09
Has clearly identified the business, strategic framework of the business, the operations AND has clearly explained why operations management is important for the organization. AND effective judgments are evident with critical analysis
08-07
Has clearly identified the business, strategic framework of the business, the operations AND has clearly explained why operations management is important for the organization. Noted judgments BUT lack of critical analysis
06-05
Has averagely identified the business, strategic framework of the business, the operations AND has averagely explained why operations management is important for the organization. BUT lack of effective judgments.
04-03
Has averagely identified the business, strategic framework of the business, the operations BUT has weakly explained why operations management is important for the organization. AND no effective judgments.
02-00
Has weakly identified the business, strategic framework of the business, the operations AND has weakly explained why operations management is important for the organization. AND no effective judgments.

2.
Study their operations strategy and describe the performance objectives which they have prioritized out of cost; dependability; flexibility; quality and speed. Understand the link between operations management and strategic planning. Further discuss the internal and external benefits of excelling in these performance objectives.
30-25
Effective judgments are evident in understanding the link between operations management and strategic planning further in identifying the performance objectives which they have prioritized. And has clearly described those performance objectives and internal and external benefits of excelling in these performance objectives.
24-19
Judgments are evident in the relevant places BUT which are not effective. AND has clearly described those performance objectives AND internal and external benefits of excelling in these performance objectives.
18-13
Lack of effective judgments is evident BUT has clearly described those performance objectives and internal and external benefits of excelling in these performance objectives.
12-07
No effective judgments are evident. BUT has averagely described those performance objectives AND internal and external benefits of excelling in these performance objectives.
06-00
No effective judgments are evident. AND has weakly described those performance objectives and internal and external benefits of excelling in these performance objectives.

3.1
Function 01
Critically evaluate the approach of the selected organization for below operation